KiwiSaverGuide P4
How to switch your KiwiSaver fund — in under 10 minutes
Switching KiwiSaver providers is completely free, handled entirely online by your new provider, and your employer contributions follow automatically. Whether you’re moving to a higher-performing KiwiSaver growth fund, a lower-fee index fund, or an ethically screened scheme, here’s exactly how the KiwiSaver transfer process works under IRD and FMA guidelines.
The switching process, step by step
Choose your new provider
Based on your age and goals from the previous steps. For most working-age New Zealanders, Simplicity Growth (lowest fees) or Milford Active Growth (highest returns) are the strongest choices in 2026.
Apply online — takes 5 minutes
Visit your chosen provider’s website and complete the online application. You’ll need your IRD number and proof of identity (driver’s licence or passport). No paperwork, no phone calls required.
Your new provider handles everything
Once you’ve applied, your new provider contacts your old one and arranges the transfer. You do nothing further. This process typically takes 10–15 business days.
Notify your employer (optional)
In most cases, IRD automatically redirects your employer contributions to the new provider. If contributions go to the wrong fund temporarily, they will be transferred — nothing is lost.
Confirm your fund type
When setting up with the new provider, confirm you’ve selected the correct risk profile (growth, balanced, etc.) that matches your retirement timeline — not just the default option.
Common myths about switching
“I’ll lose money when I switch”
False. Your full balance is transferred — including employer contributions, government contributions, and all returns to date. Nothing is forfeited when switching.
“My employer needs to approve it”
False. Your KiwiSaver provider choice is entirely personal. Your employer is required by law to continue contributing regardless of which provider you choose.
“It costs money to switch”
False. There are no transfer fees. Some providers have exit fees in their PDS — always check — but most major providers have removed these entirely.
“I can only switch once”
False. You can switch providers as many times as you like. However, switching too frequently during market volatility can work against you — a long-term approach is best.
Quick links to switch now
This page contains advertising and referral links. We may receive compensation when you switch providers through links on this page. This does not influence which funds we recommend — all recommendations are based on publicly available performance and fee data. This is general information only and does not constitute financial advice. All KiwiSaver providers mentioned are registered with the Financial Markets Authority (FMA). Past performance is not a reliable indicator of future returns. Always read the Product Disclosure Statement before switching. If you need personalised financial advice, consult a licensed Financial Advice Provider. KiwiSaver is not a risk-free investment — the value of your fund can go down as well as up.